Program Analyst (SEVIS)

US-District Of Columbia-Washington, DC
# of Openings
1
Category
Administrative
Agency/Project
Dept. of State
Job ID
2017-2301

Overview

OBXtek Inc. is an established award-winning business providing information technology and professional management services to the federal government. OBXtek is a leader in its field and is committed to identifying, developing, and delivering innovative, mission-focused technical and logistical solutions to over 15 civilian and military partners in the Federal Government.

 

As a prime contractor for 93% of our current work, and we possess a robust corporate infrastructure that provides management oversight and support for all our programs. OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO to create processes that leverage best practices and result in novel, successful solutions.

Responsibilities

OBXtek is staffing for a Program Analyst to work in the Bureau of Educational and Cultural Affairs (ECA) of the U.S. Department of State which fosters mutual understanding between the people of the United States and the people of other countries by means of educational and cultural exchanges to assist in the development of friendly, sympathetic, and peaceful relations between the United States and the other countries of the world.

 

ECA’s Office of Private Sector Exchange (ECA/EC) partners with other U.S. Government agencies and private sector organizations, including academic institutions, educational and cultural organizations and corporations, to administer the Exchange Visitor Program (EVP), also known as the J-1 Visa program.  The EVP is carried out pursuant to the Mutual Educational and Cultural Exchange Act of 1961, as amended, the Fulbright-Hays Act. 

 

The Program Analyst will be assigned to the Office of Exchange Coordination and Compliance (ECA/EC/ECC), which is specifically responsible for promoting sponsor compliance with the EVP governing regulations and protecting the integrity of the EVP.  The Office does this by reviewing sponsor adherence to all governing regulations and investigating serious complaints about the operations of designated sponsors. The Office recommends sanctions to be imposed on designated sponsors in accordance with the governing regulations 22 CFR 62.50. The Office also monitors and enforces all aspects of sponsor compliance with the requirements of the

Student and Exchange Visitor Information System (SEVIS) operated by the Department of Homeland Security (DHS).

 

Duties will include:

  • Recommend, coordinate and conduct in-depth analyses of the EVP, especially through the development of SEVIS Modernization (SEVIS successor system) functionality, including the use of current statistical reporting and projecting the future reporting structure. 
  • Manage the overall coordination and work related to the in-depth analyses, evaluations, special projects, and studies within the EVP related to SEVIS and SEVIS Modernization and deliver the subject report documents to the ECA/EC/ECC Office Director, or designee, and/or the COR, for approval and dissemination to the appropriate stakeholders. 
  • Organize, oversee and, if required by the ECA/EC/ECC Office Director or designee, and/or the COR, participate in on-site inspections of schools, laboratories, organizations and other facilities to determine compliance with all EVP-related laws, rules, regulations, guidance, policies and procedures.
  • Work closely with the Department, the Department of Homeland Security (DHS), and other agencies designated by the ECA/EC/ECC Office Director, or designee, and/or the COR.
  • Responsible for determining system requirements for web-based applications including gathering, analyzing and documenting requirements.
  • Responsible for determining system requirements and management functions, including but not limited to:
    • Reviewing new and updated EVP-related regulations with client to identify potential system changes (e.g., 22 CFR Part 62 and 8 CFR 214.2(j)).
    • Creating and following system changes through all phases of the lifecycle (e.g., requirements solicitation, backlog grooming, sprint planning, testing and deployment).
    • Reviewing potential changes with clients at Client Review Board and Change Control Board meetings.
    • Working closely with developers on creating system design and participating in design reviews to verify proposed system changes and corresponding system design meet client expectations.
    • Working closely with developers to identify and test issues found in the system (e.g., sprint acceptance testing, release user acceptance testing, functional quality testing and regression testing).
    • Working closely with production support in identification and resolution of issues.
  • Conduct implementation activities during system releases, including end-user outreach, Help Desk personnel training, and Real-Time Interactive and Batch File Processing testing.
  • Manage the overall coordination and preparation of the release plan for the client, including scope, effort estimate, and schedule.
  • Conduct system demonstrations for clients, other government agencies, and exchange visitor program sponsors.
  • Provide guidance in the development of training materials for new releases and support for user training.
  • Manage the overall coordination between the client and the SEVIS Response Center (i.e. SEVIS Helpdesk) to identify and correct qualitative anomalies in SEVIS.
  • Work closely and directly with the Database Administrator to determine the level of effort, review business requirements, write queries, validate results, and prepare high priority ad hoc reports for client delivery.
  • Manage overall program control activities by monitoring system logs, verifying delivery of required automated client requests, and reporting results for internal project measures.
  • Coordinate and facilitate multi-agency meetings to discuss current operational performance as well as future required modifications/fixes to both SEVIS and other interfacing systems.
  • At the direction of the ECA/EC/ECC Office Director and/or designee, provide guidance and recommendations related to management controls, financial accounting and ensuring compliance with EVP-related laws, rules, regulations, guidance, policies and procedures.  
  • Understand internal control methodologies, and draft program guidance, policies and procedures for the consideration of the ECA/EC/ECC Office Director and/or designee. 
  • Perform a wide range of services to develop and implement solutions to complex or specialized information technology functions, requirements and problems related to ECA's Office of Private Sector Exchange (ECA/EC) and/or the Exchange Visitor Program (EVP).
  • Collect, organize, identify and define detailed user and information technology requirements.
  • Participate in business and technical information technology solutions implementations, upgrades, enhancement and conversion.
  • Understand and apply appropriate tools to analyze, identify and resolve business, information or technical problems.
  • Develop system technical documentation for users or stakeholders (e.g. user stories, job aids, user manuals, etc.).
  • Occasional domestic travel may be required.
  • Other duties and responsibilities routinely tasked to Program Analyst and directed by the ECA/EC/ECC Office Director, or designee, and/or the COR.

Qualifications

Must be a US Citizen and be able to obtain and retain a Secret clearance.

 

Other Skills Requirements:

* Knowledge of ECA’s mission, policies, goals and objectives, and familiarity with ECA’s and the EVP’s interrelationships with other Department offices, and other U.S. Government agencies.

 

* Must have a minimum of one (1) year working in the Computer Science, Information Systems, Information Systems Development, Information Technology or related field/environment.

 

* Assigned personnel will also demonstrate special knowledge and experience specific to, but not limited to, the following Department of Homeland Security (DHS) requirements:

 

    • Knowledge of Immigration and Border Management Lines of Business.
    • Knowledge of the Exchange Visitor Program Lines of Business as related to development of internal Private Sector Exchange business processes.
    • Strong work experience in conducting complex analyses of quantitative and qualitative data (involving various data sources) and results reporting.
    • Education and/or strong work experience related to statistical and research methodology.
    • Strong work experience migrating (uploading) data from one system data base or network to Access, Excel, or other software application or system, and designing procedures, methodologies and reports to guide data analyses and interpretation.
    • Strong work experience in developing and implementing standard operating procedures (internal controls) for computer networks and data bases.
    • Strong work experience with various database applications.
    • Strong work experience in program administration, operating procedures, oversight, monitoring, and evaluation and reporting.
    • Strong ability to confirm and prioritize project plans and deliverables as agreed upon between the contractor(s) and the ECA/EC/ECC Office Director, or designee, and/or the COR.
    • Strong facility with standard software, including the complete Microsoft Office Suite (Word, Excel, Access, Project, PowerPoint, SharePoint), and an excellent ability to learn and work with other software, as well as database applications.
    • Experience in international educational and cultural exchanges, or other types of international programming or activities.
    • Experience in working at U.S. foreign affairs agencies and/or international organizations.
    • Strong and current computer, computer networks and database skills. Strong ability to conduct complex analyses of quantitative and qualitative data (involving various data sources) and results reporting.
    • Strong practical application of statistical data analysis and data management software (e.g., SPSS, originally Statistical Package for Social Sciences).  
    • Strong ability to conduct statistical analyses and research methodology.
    • Strong ability to conduct migrate (upload) data from one system data base or network to Access and/or Excel, and design procedures and reports to guide data analyses and interpretation.
    • Strong ability to develop and implement standard operating procedures (internal controls) for computer networks and data bases. 
    • Strong ability to confirm and prioritize project plans and deliverables as agreed upon between the contractor(s) and the ECA/EC/ECC Office Director and/or designee, and/or the COR.
    • Strong ability to work independently, with minimal supervision, and multi-task in a high volume, fast-pace work environment.
    • Strong ability to perform effectively in a flexible, team-oriented environment.
    • Strong ability to build and maintain strong working relationships with colleagues. 
  • Strong, timely and precise organizational skills and multi-tasking skill.
  • Strong critical and creative thinking and analytical skills and strong written and verbal communication skills.

 

Education:

Bachelor’s Degree is required; however, a Master’s Degree is preferred. 

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