OBXtek is currently staffing a 24-hour 365 day Enterprise Help Desk for the Internal Revenue Service with Help Desk Services - remote work only from anywhere in the United States.
Daily work will be performed on Government Furnished Equipment using your internet connection. You high-speed internet must be fast enough to support audio calls, video calls and screen sharing. (recommend 1 Gbps speed.)
Tier 1, Level 1 Responsibilities
Must be able to train for 5 weeks from 8-5:00, no matter which shift will become the work shift.
Available shifts (8.5 hours long) start at these times, Eastern time zone: 6:30, 9:00,12:00, 2:00
Background Check: Public Trust at IRS / Treasury
Proof of either US Citizenship or Permanent Residency is required.
Experience: 1 year of remote help desk experience.
Skills:
COVID Policy: Prospective and/or new employees will be required to adhere with OBXtek’s vaccination policy. Employees working onsite at a customer location must comply with customer vaccination requirements which may include any or all the following: social distancing, masks, mandatory statements regarding one's vaccination status and mandatory testing.
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People…Our Reputation. Our people are trained professionals who enhance our customers’ knowledge and innovation using technology, collaboration, and education.
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.
As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.
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