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Job Locations US-DC-Pentagon/WDC
OBXtek is currently staffing for an Acquisition Program Analyst, Senior in the Global Reach Programs Directorate (AQQ).  This position supports the Secretary of the Air Force Headquarters on the Staffing and Technical Acquisition Services Support II (STAQSS II) contract. AQQ directs, plans, and programs for development, procurement, and product support of Global Reach programs. Serves as the focal point within the HAF for Global Reach matters associated with integrated product life cycle management and facilitates Global Reach stakeholder collaboration in addressing lifecycle issues. The portfolio includes current and future mobility, special operations, trainer, and special mission aircraft programs, as well as related systems. Programs include C-5, C- 17, C-130J variants, C-130H, VC-25, Presidential Aircraft Recapitalization (PAR), C- 12/20/21/32/37/40, KC-10, KC-135, KC-46A, CV-22, HH-60G, Combat Rescue Helicopter (CRH), UH-1N Replacement, T-1, T-6, T-38, Advanced Pilot Trainer (APT or T-X), Large Aircraft Infrared Countermeasures (LAIRCM), Communications, Navigation, Surveillance/Air Traffic Management (CNS/ATM), Combat Air Forces/Mobility Air Forces (CAF/MAF) Distributed Mission Operations (DMO), and the Air Force Academy Powered Flight and Glider programs. *This position is currently telework eligible, with on-site work 2-3 days per week.**This position can potentially be 100% onsite, based on the mission's needs. The tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platforms.- Maintaining and analyzing planning, scheduling, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and of prime contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking documentation for compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material.- Providing short-notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities.- Preparing PPBE documentation to ensure it accurately articulates the current program.- Supporting the HAF review process- AFROC, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Performing the Secretariat function for ASPs, AFRBs, and CSBs.- Reviewing and documenting MDR and FOIA requests.- Reviewing capability area analysis and compare current and programmed capabilities/scenarios to determine and clarify Air Force weapon system acquisition requirements.- Monitoring on-going studies, analyses, and developmental work relevant to weapon systems.- Supporting program-specific efforts like CONOPS development, CDD, CPD, IER, and requirements working groups.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR.
Agency/Project
USAF
Job ID
2024-5775
Security Clearance
Secret
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our Staffing and Technical Acquisition Services Support II (STAQSS II) contract for the Headquarters Air Force. The Acquisition Program Analyst, Senior candidate will work for the Space Program Directorate (SQS), which directs, plans, and programs research, development, procurement, and fielding of preeminent space capabilities for the US and our allies. The Space Program Directorate provides acquisition support and program management direction to field organizations for the development and procurement of Air Force space missile warning, communications, PNT, and weather systems; space launch systems; space control and space situational awareness systems; and ground terminals and space battle management command and control. As an integral part of the National Security Space Team, the Directorate supports the exploitation, integration, and control of space to protect and defend the nation and its global interests from peace through war. *This position is currently hybrid, with work on-site happening approximately 4 days per week. The Acquisition Program Analyst, Senior position supports the Programming & Budget and Acquisition Oversight branches within the SQXE division.  Portfolio includes supporting the NC3 (Nuclear Command, Control, and Communications) programs. Tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of space systems.- Maintaining and analyzing planning, scheduling, and management data.- Reviewing, analyzing, and providing recommendations on requirements, space acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of approaching milestone decisions and of prime Contractor technical and operational issues on programs within the oversight of SAF/SQ.- Researching and analyzing program trends, identifying issues, developing courses of action, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking for compliance with stated program direction and identify issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed DAF space acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect DAF acquisition programs and capability areas.- Maintaining historical Air Force space program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, Office of Management and Budget (OMB), OSD Staff, Joint Staff, HQ USSF, FIELDCOM, coalition, and international activities.- Preparing PPBE documentation to ensure it accurately articulate the current program requirements using IDECS database.- Monitoring, analyzing, and reporting Program Obligations and Expenditures using CRIS and Defense Finance Accounting Service (DFAS) database.- Monitoring, analyzing, and reporting program spend plans and status using Executive CCARS database.- Monitoring, analyzing, and reporting Available and Planned Program budgets and funding to support build of the POM, BES, and PB, using PBES database.- Supporting the DAF (Headquarters AF and SF) Corporate review process, e.g., Space Force Groups, Boards, and Councils, Investment Budget Review Committees, Investment Reviews, etc.- Supporting SQXP division in the performance of various Secretariat functions for ASPs, Milestone reviews, interim program reviews (IPRs), and CSBs.- Reviewing and documenting MDR and FOIA requests.- Reviewing capability area analysis and comparing current and programmed capabilities/scenarios to determine and clarify DAF space system acquisition requirements.- Monitoring on-going studies, analyses, and developmental work relevant to space systems.- Supporting program-specific acquisition-related efforts like CONOPS, CDD, CPD, IER, and requirements working groups.- Handling classified (Confidential/Secret/TS-SCI) information, correspondence, and communications.- Performing any other tasks closely associated with the duties listed above and as coordinated with the COR.-  
Agency/Project
USAF
Job ID
2024-5774
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek is currently staffing for an Acquisition Program Analyst, Journeyman in the Space Program Directorate (AQS).  This position supports the Secretary of the Air Force Headquarters on the Staffing and Technical Acquisition Services Support II (STAQSS II) contract.  AQS provides acquisition support and program management direction to field organizations for the development and procurement of Air Force space missile warning, communications, PNT, and weather systems; space launch systems; space control and space situational awareness systems; and ground terminals and space battle management command and control. As an integral part of the National Security Space Team, the Directorate supports the exploitation, integration, and control of space to protect and defend the nation and its global interests from peace through war. This position supports the Execution branch within the SQXE division. Personnel in this position are expected to have familiarity with the following software programs: IDECS, PBES, Executive CCARS, and CRIS. *This position is currently telework eligible with on-site work 2-3 days per week.**This position can potentially be 100% onsite, based on the mission's needs. The tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of space systems.- Maintaining and analyzing planning, scheduling, and management data.- Reviewing, analyzing, and providing recommendations on requirements, space acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of approaching milestone decisions and of prime Contractor technical and operational issues on programs within the oversight of SAF/SQ.- Researching and analyzing program trends, identifying issues, developing courses of action, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking for compliance with stated program direction and identify issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed DAF space acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect DAF acquisition programs and capability areas.- Maintaining historical DAF space program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OMB, OSD Staff, Joint Staff, HQ USSAF, Field Command (FLDCOM), coalition, commercial, and international activities.- Preparing PPBE documentation to ensure it accurately articulate the current program requirements using IDECS database.- Monitoring and reporting Program Obligations and Expenditures using CRIS and DFAS databases.- Monitoring, analyzing, and reporting program spend plans and status using Executive CCARS database. - Monitoring, analyzing, and reporting Available and Planned program budget and funding to support build of the Program Objective Memorandum (POM), Budget Estimate Submission (BES), and President’s Budget (PB), using PBES database.- Supporting the DAF (Headquarters AF and SF) Corporate review process, e.g., Space Force Groups, Boards, and Councils, Investment Budget Review Committees, Investment Reviews, etc.- Supporting SQXP division in the performance of various Secretariat function for ASPs, Milestone reviews, IPRs, and CSBs.- Reviewing and documenting MDR and FOIA requests.- Reviewing capability area analysis and comparing current and programmed capabilities/scenarios to determine and clarify DAF space system acquisition requirements.- Monitoring on-going studies, analyses, and developmental work relevant to space systems.- Supporting program-specific acquisition-related efforts like CONOPS, CDD, CPD, IER, and requirements working groups.- Handling classified (Confidential/Secret/TS-SCI) information, correspondence, and communications.- Performing any other tasks closely associated with the performance of duties listed above and as coordinated with the COR.
Agency/Project
USAF
Job ID
2024-5773
Security Clearance
Secret
Job Locations US-DC-Pentagon/WDC
OBXtek is currently staffing for an Acquisition Program Analyst, Senior in the Global Reach Programs Directorate (AQQ).  This position supports the Secretary of the Air Force Headquarters on the Staffing and Technical Acquisition Services Support II (STAQSS II) contract. AQQ directs, plans, and programs for development, procurement, and product support of Global Reach programs. Serves as the focal point within the HAF for Global Reach matters associated with integrated product life cycle management and facilitates Global Reach stakeholder collaboration in addressing lifecycle issues. The portfolio includes current and future mobility, special operations, trainer, and special mission aircraft programs, as well as related systems. Programs include C-5, C- 17, C-130J variants, C-130H, VC-25, Presidential Aircraft Recapitalization (PAR), C- 12/20/21/32/37/40, KC-10, KC-135, KC-46A, CV-22, HH-60G, Combat Rescue Helicopter (CRH), UH-1N Replacement, T-1, T-6, T-38, Advanced Pilot Trainer (APT or T-X), Large Aircraft Infrared Countermeasures (LAIRCM), Communications, Navigation, Surveillance/Air Traffic Management (CNS/ATM), Combat Air Forces/Mobility Air Forces (CAF/MAF) Distributed Mission Operations (DMO), and the Air Force Academy Powered Flight and Glider programs. *This position is currently telework eligible, with on-site work 2-3 days per week.**This position can potentially be 100% onsite, based on the mission's needs. The tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platforms.- Maintaining and analyzing planning, scheduling, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and of prime contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking documentation for compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material.- Providing short-notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities.- Preparing PPBE documentation to ensure it accurately articulates the current program.- Supporting the HAF review process- AFROC, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Performing the Secretariat function for ASPs, AFRBs, and CSBs.- Reviewing and documenting MDR and FOIA requests.- Reviewing capability area analysis and compare current and programmed capabilities/scenarios to determine and clarify Air Force weapon system acquisition requirements.- Monitoring on-going studies, analyses, and developmental work relevant to weapon systems.- Supporting program-specific efforts like CONOPS development, CDD, CPD, IER, and requirements working groups.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR.
Agency/Project
USAF
Job ID
2024-5771
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek has an urgent opening for a Force Development Scientist & Engineer (S&E) Manager, SME position supports overarching acquisition workforce management as well as career field management for scientists, development engineers and program managers. This is for the Staffing and Technical Acquisition Services Support II (STAQSS II) contract for the Headquarters Air Force. This position supports overarching acquisition workforce management as well as career field management for scientists, development engineers and program managers. The tasks for this Force Development Scientist & Engineer (S&E) Manager, SME position include but are not limited to:- Reviewing and recommending policies and guidelines for the effective recruitment, retention, development, and sustainment of the Scientific, Technology, Engineering, and Mathematics (STEM) workforce in support of acquisition and technology development.- Proposing creative and innovative HR management practices supporting the current and future technological requirements of Air Force acquisition and sustainment programs.- Supporting the Air Force career field management and force development processes for the civilian and officer program management, scientist, and engineer career fields.- Developing strategies and approaches for encouraging continuous learning and career development approaches that engage members of the workforce in processes designed to ensure the development of future leaders in the career areas.- Soliciting and defending requirements for advanced academic degrees in the sciences.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR.
Agency/Project
USAF
Job ID
2024-5770
Security Clearance
Secret
Job Locations US-DC-Pentagon/WDC
OBXtek is currently staffing for an Acquisition Program Analyst, Senior in the AQD, Logistics & Product Support Directorate.  This position supports the Secretary of the Air Force Headquarters on the Staffing and Technical Acquisition Services Support II (STAQSS II) contract. The STAQSS II contract supports the Secretary of the Air Force for Acquisition (SAF/AQ).  The objective is to provide specialized expertise to complement the organization’s inherent resources for effective and efficient mission accomplishment and continuity, introduction of innovation, and enhancement of technical competence.  SAF/AQD is responsible for providing enterprise oversight of all matters pertaining to product support, supply chain management, maintenance of military materiel and all support functions required to field and maintain the operational capability of weapon systems, including all functions related to weapon system readiness. SAF/AQD develops strategy, policy and guidance and serves as the primary interface with Congress, OSD and the other military Services on programs relative to product support. This position is currently telework eligible, with on-site work at the Pentagon 4 days per week.  This position may be 100% on site in the future. The tasks for this position include:- Collecting, evaluating, and digitally organizing files, papers, briefings, reports, and other materials using Microsoft Office programs. Supporting the development and implementation of methods, procedures, best practices, and techniques concerning product support and logistics.- Drafting briefings, papers, reports, responses to official inquiries, and descriptive summaries for MAJCOM, Air Staff, and other senior DAF and DoD organizations.- Supporting the review and publication of Air Force policy in multiple functional areas, including life cycle logistics, maintenance, and supply chain management.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and weapon system program documentation such as, Life Cycle Sustainment Plans, Acquisition Strategies, Systems Engineering Plans, Product Support Business Case Analysis and Requests for Proposal.- Researching and analyzing logistics and product support program trends, identifying issues, and recommending solutions.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Aiding and supporting the HAF review process to include, GAO, Air Force Audit Agency (AFAA), Inspector General Reports, etc. Working with auditors to review findings, work with program offices to assure proper follow-up.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties listed above and as coordinated with the COR.
Agency/Project
USAF
Job ID
2024-5769
Security Clearance
Top Secret with SCI eligibility
Job Locations US-VA-McLean
OBXtek is seeking a talented Senior Infrastructure Administrator to provide essential support to the Department of State Consular Affairs (CA) Bureau. As a pivotal member of the team, the Senior Infrastructure Administrator, also known as CAKMI Infrastructure Administrator, will play a crucial role within the Consular Affairs Key Management Infrastructure (CAKMI) team. This position is responsible for ensuring the encryption of Data at Rest for CA systems, making it a vital technical role requiring expertise in Linux and Windows administration and REST API development. Responsibilities:- Manage the CAKMI Environment by overseeing system administration for both Linux and Windows systems.- Work within Windows Active Directory.- Take the lead as System Administrator for the Thales Vormetric Data Security Managers (DSMs).- Ensure the security compliance of the environment by coordinating with other security teams within the bureau to maintain up-to-date Anti-Virus software and OS patches.- Develop REST API calls utilizing various programming languages for key management and encryption functions on CipherTrust Managers.- Maintain High-Availability Clusters and conduct system backups of the Hardware Security Modules.- Configure HSM preferences and ensure high availability of secondary/backup servers.- Draft Deployment Plans, Firewall Rule Requests, and System Impact Analysis Requests.- Perform software upgrades on HSMs and manage HSM users.- Maintain System Security Plans and Information System Contingency Plans.- Stay updated on NIST 800-37 and 53 controls/responsibilities specific to the CAKMI system.
Agency/Project
Dept. of State
Job ID
2024-5761
Security Clearance
Secret
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our STAQSS II contract that supports the Secretary of the Air Force for Acquisition (SAF/AQ).  The objective is to provide specialized expertise to complement the organization’s inherent resources for effective and efficient mission accomplishment and continuity, introduction of innovation, and enhancement of technical competence.  This position is currently telework eligible, with on-site work at the Pentagon 4-5 days per week.  This position may be 100% on site in the future. AQP, Global Power Programs Directorate, directs, plans, and programs for development, procurement, and product support of $10B portfolio of global power programs. The portfolio includes legacy fighters such as the F-15, F-16 and A-10 as well as fifth-generation aircraft like the F-22 and F-35. It encompasses the entirety of the AF munitions procurements to include weapons currently used in OIR operations such as Joint Directed Attack Munition, Small Diameter Bomb, and Hellfire missiles. Finally, the Global Power portfolio captures the AF investments in nuclear triad to include the legacy and modernized ICBM and Cruise Missile programs. OBXtek is currently staffing for an Acquisition Program Analyst, SME  who will focus on Advanced Weapons and Electronic Warfare programs, as well as other AQP programs as needed.  This position supports the Staffing and Technical Acquisition Services Support II (STAQSS II) contract for the Headquarters Air Force at the Pentagon. This position will directly support Headquarters-level actions regarding the Joint Air-to-Surface Standoff Missile/Long Range Anti-Ship Missile (JASSM/LRASM), High-speed Anti-Radiation Missile (HARM)/HARM Targeting System (HTS), Stand-in Attack Weapon/Advanced Anti-Radiation Guided Missile - Extended Range (SIAW/AARGM-ER), Future Advanced Weapons Analysis Program.  Tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platforms.- Maintaining and analyzing planning, scheduling, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and of prime Contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas.- Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities.- Preparing PPBE documentation to ensure they accurately articulate the current program.- Supporting the HAF review process - AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Reviewing and documenting MDR and FOIA requests.- Monitoring on-going studies, analyses, and developmental work relevant to weapon systems.- Supporting program-specific efforts like CONOPS development, CDD, CPD, IER, and requirements working groups.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR
Agency/Project
USAF
Job ID
2024-5760
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our STAQSS II contract that supports the Secretary of the Air Force for Acquisition (SAF/AQ).  The objective is to provide specialized expertise to complement the organization’s inherent resources for effective and efficient mission accomplishment and continuity, introduction of innovation, and enhancement of technical competence. The contractor shall support the entire spectrum of acquisition and sustainment efforts as necessary to support the respective Government organizations. This position is currently telework eligible, with on-site work at the Pentagon 4-5 days per week.  This position may be 100% on site in the future. AQP, Global Power Programs Directorate, directs, plans, and programs for development, procurement, and product support of $10B portfolio of global power programs. The portfolio includes legacy fighters such as the F-15, F-16 and A-10 as well as fifth-generation aircraft like the F-22 and F-35. It encompasses the entirety of the AF munitions procurements to include weapons currently used in OIR operations such as Joint Directed Attack Munition, Small Diameter Bomb, and Hellfire missiles. Finally, the Global Power portfolio captures the AF investments in nuclear triad to include the legacy and modernized ICBM and Cruise Missile programs. OBXtek is currently staffing for an Acquisition Program Analyst, SME  who will support the Fighter Modernization portfolio, and experience with 5th Generation Fighters - F-15E, F-35, especially the F-22. This position supports the Staffing and Technical Acquisition Services Support (STAQSS) contract for the Headquarters Air Force at the Pentagon. The candidate will support the progression of the Air Superiority 2030 Enterprise Capability Collaboration Team and the subsequent Combat Air Forces (CAF) fighter force restructure activities. This position will directly support Headquarters-level actions regarding the Air Superiority 2030 implementation and modernization of the CAF fighter force structure to provide continuity, operational experience and technical expertise for force structure implementation. Tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platforms.- Maintaining and analyzing planning, scheduling, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and of prime Contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas.- Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities.- Preparing PPBE documentation to ensure they accurately articulate the current program.- Supporting the HAF review process - AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Reviewing and documenting MDR and FOIA requests.- Monitoring on-going studies, analyses, and developmental work relevant to weapon systems.- Supporting program-specific efforts like CONOPS development, CDD, CPD, IER, and requirements working groups.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR
Agency/Project
USAF
Job ID
2024-5759
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our STAQSS II contract that supports the Secretary of the Air Force for Acquisition (SAF/AQ).  The objective is to provide specialized expertise to complement the organization’s inherent resources for effective and efficient mission accomplishment and continuity, introduction of innovation, and enhancement of technical competence.  This position is currently telework eligible, with on-site work at the Pentagon 4-5 days per week.  This position may be 100% on site in the future. AQP, Global Power Programs Directorate, directs, plans, and programs for development, procurement, and product support of $10B portfolio of global power programs. The portfolio includes legacy fighters such as the F-15, F-16 and A-10 as well as fifth-generation aircraft like the F-22 and F-35. It encompasses the entirety of the AF munitions procurements to include weapons currently used in OIR operations such as Joint Directed Attack Munition, Small Diameter Bomb, and Hellfire missiles. Finally, the Global Power portfolio captures the AF investments in nuclear triad to include the legacy and modernized ICBM and Cruise Missile programs. The Acquisition Program Analyst, Seniorfocuses on the B-52 program, as well as other programs under the Global Power portfolio, developing documentation to support Air Force budget requests, and generating decision-quality information for Air Force senior leaders. Tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platforms.- Maintaining and analyzing planning, scheduling, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and of prime Contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas.- Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities.- Preparing PPBE documentation to ensure they accurately articulate the current program.- Supporting the HAF review process - AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Reviewing and documenting MDR and FOIA requests.- Monitoring on-going studies, analyses, and developmental work relevant to weapon systems.- Supporting program-specific efforts like CONOPS development, CDD, CPD, IER, and requirements working groups.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR
Agency/Project
USAF
Job ID
2024-5758
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our STAQSS II contract that  supports the Secretary of the Air Force for Acquisition (SAF/AQ).  The objective is to provide specialized expertise to complement the organization’s inherent resources for effective and efficient mission accomplishment and continuity, introduction of innovation, and enhancement of technical competence. This position is currently telework eligible, with on-site work at the Pentagon 4-5 days per week.  This position may be 100% on site in the future. AQP, Global Power Programs Directorate, directs, plans, and programs for development, procurement, and product support of $10B portfolio of global power programs. The portfolio includes legacy fighters such as the F-15, F-16 and A-10 as well as fifth-generation aircraft like the F-22 and F-35. It encompasses the entirety of the AF munitions procurements to include weapons currently used in OIR operations such as Joint Directed Attack Munition, Small Diameter Bomb, and Hellfire missiles. Finally, the Global Power portfolio captures the AF investments in nuclear triad to include the legacy and modernized ICBM and Cruise Missile programs. The Acquisition Program Analyst, Senior focuses on various AQP programs as needed, including Position, Navigation, and Timing (PNT), M-code, Chicken Litte, Seek Eagle, and ARM/ORD (UAI). Tasks for this position include:- Supporting HAF budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platforms.- Maintaining and analyzing planning, scheduling, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching milestone decisions and of prime Contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding, establishment of program goals, objectives, and schedules, and the formulation of program direction.- Tracking compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas.- Maintaining historical Air Force weapon program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, NATO, coalition, or bi-lateral activities.- Preparing PPBE documentation to ensure they accurately articulate the current program.- Supporting the HAF review process - AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Reviewing and documenting MDR and FOIA requests.- Monitoring on-going studies, analyses, and developmental work relevant to weapon systems.- Supporting program-specific efforts like CONOPS development, CDD, CPD, IER, and requirements working groups.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Handles confidential and classified (Secret/TS-SCI) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR
Agency/Project
USAF
Job ID
2024-5756
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our STAQSS II contract that supports the Secretary of the Air Force for Acquisition (SAF/AQ).  The objective is to provide specialized expertise to complement the organization’s inherent resources for effective and efficient mission accomplishment and continuity, introduction of innovation, and enhancement of technical competence.  **This position is currently telework eligible, with on-site work happening approximately 3 days per week. This position may be on-site more frequently. AQI, Information Dominance Programs Directorate, directs, plans, and programs for development, procurement, and product support of information dominance programs. It serves as the focal point within the HAF for information dominance matters associated with integrated product life cycle management and facilitates information dominance stakeholder collaboration in addressing lifecycle issues. The portfolio includes current and future: air and ground-based command and control (C2), including nuclear C2; Defense Business Systems, Enterprise Information Technology; Cyberspace Weapon Systems; manned and unmanned intelligence, surveillance, and reconnaissance (ISR); counter-C2 electronic warfare, air traffic control and landing systems; and networks and datalinks systems from concept and technology development through production, deployment, and sustainment. The Acquisition Program Analyst, SME will be working at the SME level directly supporting Headquarters-level actions regarding Air Force Remotely Piloted Aircraft (RPA) programs such as the MQ-1 Predator and the MQ-9 Reaper.   Tasks for this position include:- Building documentation, reviewing data, and providing impartial assessments in support of HAF budget preparation and defense, SAE oversight and decision-making activities, Program Executive Office (PEO) execution and oversight efforts of Air Force Information Dominance programs.- Working independently, if required.- Maintaining and analyzing planning, scheduling, budget, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching key decision points as well as prime Contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding; establishment of program goals, objectives, and schedules; and the formulation of program direction.- Tracking compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas.- Maintaining historical Air Force program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities.- Preparing PPBE documentation, ensuring they accurately articulate the current program, budgetary status, and strategies.- Building documentation, gathering, and reviewing data and providing impartial assessments in support of the HAF review process, including but not limited to AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests.- Monitoring on-going studies, analyses, and developmental work relevant to Air Force capabilities.- Building documentation, gathering, and reviewing data and providing impartial assessments in support of program-specific efforts like CONOPS development, Capability Development Documents (CDD), Capability Production Documents (CPD), Information Exchange Requirements (IER), and requirements working groups.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Handles confidential and classified (Secret) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR.-  
Agency/Project
USAF
Job ID
2024-5755
Security Clearance
Top Secret with SCI eligibility
Job Locations US-DC-Pentagon/WDC
OBXtek is looking to fill a position on our Staffing and Technical Acquisition Services Support II (STAQSS II) contract for the Headquarters Air Force. The Acquisition Program Analyst, Senior candidate will work for the Information Dominance Programs Directorate which directs, plans, and programs for development, procurement, and product support of information dominance programs.  This person serves as the focal point within the HAF for information dominance matters associated with integrated product life cycle management and facilitates information dominance stakeholder collaboration in addressing lifecycle issues.  **This position is currently telework eligible, with in person meetings happening 2-3 days per week. This position may be 100% onsite. The Acquisition Program Analyst, Senior position include supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight and decision-making activities. Personnel in this position at this level will directly support Headquarters-level actions regarding Air Force Information Technology (IT) Business systems such as LOG-IT.   Tasks for this position include:- Building documentation, reviewing data, and providing impartial assessments in support of HAF budget preparation and defense, SAE oversight and decision-making activities, Program Executive Office (PEO) execution and oversight efforts of Air Force Information Dominance programs.- Working independently, if required.- Maintaining and analyzing planning, scheduling, budget, and management data.- Studying, analyzing, and providing recommendations on requirements, acquisition strategies, program documentation, program phase transition plans, supplemental information, and program execution.- Providing impartial assessments of programs approaching key decision points as well as prime Contractor technical and operational issues.- Researching and analyzing program trends, identifying issues, and recommending solutions.- Making recommendations on the allocation of funding; establishment of program goals, objectives, and schedules; and the formulation of program direction.- Tracking compliance with stated program direction and identifying issues.- Identifying and researching programmatic issues and tradeoffs in terms of required capabilities, costs, and schedules.- Reviewing and providing recommendations on existing and proposed Air Force acquisition and capability area policies and implementation.- Reviewing and evaluating the impact of national, DoD, JCS, and civil government policies and activities that affect Air Force acquisition programs and capability areas.- Maintaining historical Air Force program documentation and developing summary documents/briefings and training material.- Providing short notice, quick-reaction analyses of critical programmatic issues in the context of Congressional, OSD Staff, Joint Staff, HQ USAF, MAJCOM, North Atlantic Treaty Organization (NATO), coalition, or bi-lateral activities.- Preparing PPBE documentation, ensuring they accurately articulate the current program, budgetary status, and strategies.- Building documentation, gathering, and reviewing data and providing impartial assessments in support of the HAF review process, including but not limited to AFROCs, JWCAs, DABs, Congressional cycle, ASPs, AFRBs, CSBs, GAO reports, etc.- Reviewing and documenting Mandatory Declassification Review (MDR) and Freedom of Information Act (FOIA) requests.- Monitoring on-going studies, analyses, and developmental work relevant to Air Force capabilities.- Building documentation, gathering, and reviewing data and providing impartial assessments in support of program-specific efforts like CONOPS development, Capability Development Documents (CDD), Capability Production Documents (CPD), Information Exchange Requirements (IER), and requirements working groups.- Reviewing and providing data to assist in preparation for legislative hearings, program documentation, briefing packages and read-aheads, Congressional staffer visits, and other events to ensure an integrated and consistent Air Force position in response to Congressional questions, issues, and requests for information on assigned program/portfolio.- Handles confidential and classified (Secret) information, correspondence, and communications.- Any other tasks closely associated with the performance of duties list above and as coordinated with the COR.
Agency/Project
USAF
Job ID
2024-5754
Security Clearance
Secret
Job Locations US-CA-Los Angeles
OBXtek is supporting the US Space Force, Space Systems Command, the MIlitary Communication and Positioning, Navigation, and Timing (MilComm & PNT) Directorate (SSC/CG) with a broad range of financial management capabilities to execute effective and responsive integrated program management of space-related research, development, production, and lifecycle acquisition activities. This opening is for an Earned Value Analyst, who will:- Provide a broad range of Earned Value Management support for the Space Systems Command. This includes review and assessment of official program documents including Acquisition Strategy Plans, Requests for Proposal, Statements of Work, Contract Data Requirements Lists, Policies, Department of Defense/Air Force/Center guidance/instruction, Integrated Master Plans, and Program Contractor Proposals for solicitations for compliance and consistency with Earned Value Management and schedule standards and best practices.- Requires EVM analysis across a variety of standard schedule analysis activities and includes developing and recording risk-based and comprehensive estimates-at-completion (EACs), including confidence level (SCurve) utilizing the best practices and techniques as outlined in the GAO Cost Estimating and Assessment Guide.- Recommend corrective actions to record the findings and advise/deliver the analysis to the Government is included in position responsibilities.- In coordination with the Defense Contract Management Agency (DCMA), this position requires assessment of contractors’ EVM data, including analysis of programmatic and management issues, and the contractors’ approved EVMS description for compliance with DCMA, DoD, NDIA IPMD and ANSI/EIA requirements This position is remote at this time.Please note that the salary information shown below is a general guideline only. Salaries commensurate with experience and qualifications, as well as market and business considerations. Salary Range: $70k - $95k
Agency/Project
US Space Force
Job ID
2024-5751
Security Clearance
Secret
Job Locations US-CA-Los Angeles
OBXtek is supporting the US Space Force, Space Systems Command, the MIlitary Communication and Positioning, Navigation, and Timing (MilComm & PNT) Directorate (SSC/CG) with a broad range of financial management capabilities to execute effective and responsive integrated program management of space-related research, development, production, and lifecycle acquisition activities. This opening is for a Budget Analyst, who will:- Provide a broad range of financial management, in particular assisting with Government budget integration, for the Space Systems Command. This includes all aspects of Planning, Programming, Budget, and Execution (PPBE) and Commitment/Obligation/Expenditure Reconciliation; Execution and Audit Readiness; and Budget Authority Management.- Provide Subject Matter Expertise and support for budgets, foreign military sales funding, other foreign Government funding, and International Partner Agreements, as well as assist with the timely and accurate analysis, forecast, and reporting of commitment, obligation, and expenditure data. Candidate resumes should demonstrate experience with collecting, normalizing, and inputting data, cost modeling, performing in-depth research, reconciling complex data/information across multiple systems and reports, utilization of complex software in the development of analytical models, interpreting results to generate multiple recommended courses of action, comprehending and applying concepts/guidance, successful implementation of instructions/policies into routine performance, and developing tools/applications to foster efficiency in day-to-day activities.  This position is remote at this time.Please note that the salary information shown below is a general guideline only. Salaries commensurate with experience and qualifications, as well as market and business considerations. Salary Range: $80k - $115k
Agency/Project
US Space Force
Job ID
2024-5750
Security Clearance
Secret
Job Locations US-CA-Los Angeles
OBXtek is supporting the US Space Force, Space Systems Command, the MIlitary Communication and Positioning, Navigation, and Timing (MilComm & PNT) Directorate (SSC/CG) with a broad range of financial management capabilities to execute effective and responsive integrated program management of space-related research, development, production, and lifecycle acquisition activities. This opening is for a Senior Budget Analyst, who will provide a broad range of financial management, in particular assisting with Government budget integration, for the Space Systems Command. This includes all aspects of Planning, Programming, Budget, and Execution and Commitment/Obligation/Expenditure Reconciliation; Execution and Audit Readiness; and Budget Authority Management, Qualified personnel will provide subject matter expertise and support for budgets, foreign military sales funding, other foreign Government funding, and International Partner Agreements, as well as assist with the timely and accurate analysis, forecast and reporting of commitment, obligation, and expenditure data. This position requires management support across all aspects of task order management including input and support of all management plans, project status reporting, management reviews and continuous improvement recommendations. Candidate resumes should demonstrate experience with collecting, normalizing, and inputting data, cost modeling, performing in-depth research, reconciling complex data/information across multiple systems and reports, utilization of complex software in the development of analytical models, interpreting results to generate multiple recommended courses of action, comprehending and applying concepts/guidance, successful implementation of instructions/policies into routine performance, and developing tools/applications to foster efficiency in day-to-day activities. This position is hybrid  and candidate will be required to work onsite in El Segundo 1 day a week.Please note that the salary information shown below is a general guideline only. Salaries commensurate with experience and qualifications, as well as market and business considerations. Salary Range: $119k - $150k
Agency/Project
US Space Force
Job ID
2024-5749
Security Clearance
Secret
Job Locations US-HI-Waikiki
OBXtek is currently staffing for a Project Manager (PM), Senior position supporting the Army’s Global Enterprise Network Modernization – OCONUS (GENM-O) organization at Ft Belvoir, VA.  Below is a list of expectations the PM must meet for this effort:Major Duties and Responsibilities:- Serve as the Government’s point of contact.- Provide technical supervision and guidance for all Contractor personnel assigned to the contract.- Lead the Support Contract team in providing best business practices to the program office.- Oversee all contractual responsibilities and delivery of all contract deliverables.- Ensure an efficient, effective, and economical level of contract support is provided to the program office.- Provide oversight of staff and support activities.- Maintain contract costs.- Coordinate with the COR and, as required by the PMO, to fill vacancies with the most qualified personnel.- Manage overall contract performance to include providing subcontract management, monitoring invoicing, coordinating contract change proposals; and understanding the needs and customer expectations to ensure customer satisfaction.Some travel can be expected. Travel will consist of trips both CONUS and OCONUS.
Agency/Project
US Army
Job ID
2024-5747
Security Clearance
Secret
Job Locations US-FL-Hurlburt
OBXtek, Inc. is hiring a JTAC Instructor for the 720 Special Tactics Group (STG) on the AFSOC JTAC, SUAS, Simulator Operator Support contract.  Duties include, JTAC training, Instruction, scheduling and records management responsibilities. **Clearance Level Required: Secret
Agency/Project
USAF
Job ID
2024-5745
Security Clearance
Secret
Job Locations US-MD-Annapolis
OBXtek is looking for Help Desk Specialist at the US Naval Academy Information Technology Services to provide excellent customer-oriented assistance and Repair Shop support.  This position is responsible for the receipt, dispersal, storage and disposal of IT equipment as well as repair of hardware, software and configuration.   The US Naval Academy Information Technology Services Division (ITSD) provides voice, video and data communications service and support for selected organizations located throughout the Annapolis Area Complex (AAC).  These offerings are a critical component of USNA ITSD's centrally managed and fully integrated responsibilities encompassing all AAC information technology. The USNA ITSD supports approximately 7000 clients located throughout the 650-acre AAC. The ITSD Client Services Department is responsible to provide IT support to all clients.  Tier 1 support consists of receiving requests for service, providing telephone assistance in resolving reported problems, and tracking requests in a ticket management system from receipt of call to completion of service.  Tier 2 support is invoked when telephone consultation proves inadequate to resolve the user's issues and consists of the resolution of trouble ticket requiring a visit by information technology specialists to the client's work site or vice versa.  Both Tier 1 and Tier 2 support also utilize remote assistance by connecting to client workstations in order to facilitate delivering services to customers within the AAC. The ITSD supports approximately 7,000 midshipmen, faculty and staff in an integrated network-centric environment.  The technology environment must be available 24x7 unless specifically excepted with appropriate advance notice to affected users.  The majority of users access technology during the day although reliance on remote access to technology outside of normal working hours is becoming commonplace.  As a mission-critical resource users expect the ability to access technology anywhere anytime.  Consequently user-issue resolution by CS support personnel in conjunction with USNA ITSD requires a sense of urgency in delivering immediate and effective responses. **100% on-site position**
Agency/Project
USNA
Job ID
2024-5730
Security Clearance
Public Trust
Job Locations US-MD-Annapolis
OBXtek is looking for Help Desk Specialist at the US Naval Academy Information Technology Services to provide excellent customer-oriented assistance and Repair Shop support.  This position is responsible for the receipt, dispersal, storage and disposal of IT equipment as well as repair of hardware, software and configuration.   The US Naval Academy Information Technology Services Division (ITSD) provides voice, video and data communications service and support for selected organizations located throughout the Annapolis Area Complex (AAC).  These offerings are a critical component of USNA ITSD's centrally managed and fully integrated responsibilities encompassing all AAC information technology. The USNA ITSD supports approximately 7000 clients located throughout the 650-acre AAC. The ITSD Client Services Department is responsible to provide IT support to all clients.  Tier 1 support consists of receiving requests for service, providing telephone assistance in resolving reported problems, and tracking requests in a ticket management system from receipt of call to completion of service.  Tier 2 support is invoked when telephone consultation proves inadequate to resolve the user's issues and consists of the resolution of trouble ticket requiring a visit by information technology specialists to the client's work site or vice versa.  Both Tier 1 and Tier 2 support also utilize remote assistance by connecting to client workstations in order to facilitate delivering services to customers within the AAC. The ITSD supports approximately 7,000 midshipmen, faculty and staff in an integrated network-centric environment.  The technology environment must be available 24x7 unless specifically excepted with appropriate advance notice to affected users.  The majority of users access technology during the day although reliance on remote access to technology outside of normal working hours is becoming commonplace.  As a mission-critical resource users expect the ability to access technology anywhere anytime.  Consequently user-issue resolution by CS support personnel in conjunction with USNA ITSD requires a sense of urgency in delivering immediate and effective responses. *NOTE* - This is an onsite position
Agency/Project
USNA
Job ID
2023-5726
Security Clearance
Public Trust